The excessive costs of some high espresso outlets have at all times been underneath query. While many individuals do not discover the drinks value their value, a bigger part of society is completely in love with it. However, an Oklahoma couple claimed that they have been charged much more, for an everyday espresso order, than regular. The couple ended up paying over $4,000 (Rs. 3,30,192 approx.) for simply two cups of espresso at an area Starbucks drive-through. And, normally, their order comes out to round $10 (Rs. 825 approx.).
According to a WSMV4 report, Jesse and Deedee O’Dell have been hit with a invoice of $4,456.27 (Rs. 3,67,847 approx.) on January 7. But, the couple was completely unaware of it. Days later, when Deedee was on the mall together with her youngsters and she or he tried to make a purchase order utilizing the identical card, it was denied. Following this, the couple obtained to know that they have been charged a hefty value for espresso by Starbucks for his or her espresso order.
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Jesse revealed that regardless of calling the customer support of the coffeehouse chain a number of instances, they did not obtain their a refund. Jesse mentioned, “We contacted their (Starbucks) customer service helpline probably 30 to 40 times that day. We got a call from a representative who said they are sending new checks. But as of today, we still have not received checks.” The couple also filed a report with the Tulsa Police Department.
The situation got so bad that the couple were forced to cancel their scheduled family vacation.“We had planned to take a trip but had to cancel and the tickets are non-refundable. This is something that has caused duress in our family and hopefully, others don’t have to go through something like this,” Jess was quoted as saying.
Meanwhile, Starbucks attributed the incident to possible human error, the report added. As per the latest update, the company has handed over the couple a compensation amount in two separate cheques.
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Source web site: meals.ndtv.com