Many occasions within the latest previous have introduced up considerations relating to the hygiene and cleanliness of airline meals. In one other incident, Union Minister Rajeev Chandrasekhar has make clear the matter by sharing a picture from a Vistara plane on his official social media platform. Upon returning to India after attending the AI Safety Summit within the UK, Mr Chandrasekhar opted for a Vistara flight for his journey house. While the flight from London to Delhi proceeded with out main hiccups, the general expertise was marred by meals litter within the airline.
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Taking to his official social media account, Mr Chandrasekhar shared a picture of discarded water bottles and half-eaten meals scattered throughout the cabin ground. Expressing his disappointment, the Union Minister wrote, “So decided to fly @airvistara from London to Delhi last night. Nice new clean 787 aircraft and very smooth flight – but saddened by service and state of cabin – food and litter not the best way to welcome visitors to India or compete with other global carriers. #Disappointed”
So determined to fly @airvistara from London to Delhi final nite.
Nice new clear 787 plane and really clean flight – however saddened by service & state of cabin -food & litter not one of the simplest ways to welcome guests to India or compete wth different world carriers 😥😥🤷🏻♂️#Disappointed… pic.twitter.com/LSsVDPOym5— Rajeev Chandrasekhar 🇮🇳 (@Rajeev_GoI) November 3, 2023
The X put up went viral with over 23K views to date, prompting reactions from the customers.
A person commented, “Quality service and cabin hygiene are vital for global competitiveness.
Another said, “Sir glad you highlighted that.”
One person narrated their experience, “Sir, final week my sis got here from USA on Air India, the scenario was related. And additionally she was not even given a pair of Headphones for this lengthy flight like many others on that very same flight. And the Attendants wouldn’t even come to their seat even after urgent the assistance button.”
But one user had a different opinion. “Chose @airvistara for the London to Delhi flight, impressed by the plane.”
“Travellers are equally accountable. No sense of hygiene and cleanliness,” read another comment.
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After the post went viral, Vistara responded to the post. “Hi Rajeev, we wish to categorical our remorse for the inconvenience you skilled, as this doesn’t align with the expertise we intention to supply our clients. At Vistara, we take pleasure in providing a superior expertise to our clients at each touchpoint.”
Take a glance:
We understand that on this occasion, we did not adhere to our standard cleaning procedures. We appreciate your understanding, and we view this as an isolated incident. (2/3)— Vistara (@airvistara) November 3, 2023
In one other put up, Vistara added: “We perceive that on this event, we didn’t adhere to our commonplace cleansing procedures. We respect your understanding, and we view this as an remoted incident. Rest assured, we’ve got introduced this concern to the eye of the related division for a radical assessment and to make the required enhancements. Your suggestions is effective to us, and we’re dedicated to delivering a greater expertise sooner or later.”
Dear Sir, we are deeply saddened to learn about your experience, as it is not in line with the level of service we strive to offer to our customers. Please accept our sincere apologies for the inconvenience caused. (1/2)— Vistara (@airvistara) November 3, 2023
Source web site: meals.ndtv.com
