While travelling by outstation trains, many people go for meals onboard. These could also be supplied by completely different distributors, relying on current agreements between them and the railways. Recently, IRCTC (Indian Railway Catering and Tourism Corporation) acquired criticism on-line after they have been accused of overcharging passengers for a veg thali. The incident was narrated by an X consumer on the social media platform and she or he additionally tagged the IRCTC, asking them to handle the grievance. In the X put up, consumer @ruchikokcha has defined how she was travelling along with her household on a Delhi-bound prepare when the incident occurred.
The group had a complete of ten seats and wished to order dinner. According to her, the IRCTC consultant onboard knowledgeable them that the veg thali prices Rs. 150. Next, she states that “We clearly told him we would need the bill. When he brought the bill he bifurcated the amount into two components veg thali- Rs. 80 + paneer sabji Rs. 70 = Rs. 150. We asked him to make the bill only for veg thali as we ordered just that. He kept arguing with us for an hour that this is how the bill is prepared.” She revealed that after an hour, one other official arrived and advised them that he can’t supplied them the invoice they requested earlier. Instead, they provided to invoice them for a veg thali priced Rs. 80, saying “aap itna hi pay kar do”. [“You only pay this much”]
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The X consumer added, “Clearly the staff is looting the public by giving the meal overpriced and then adding other components to the bill. Please look into this as this kind of behaviour is tarnishing the image of Indian Railways.”
Dear @IRCTCofficial I used to be travelling from Patna to Delhi In Brahmaputra exp prepare no 15658 coach M2 (8dec) with my household. We had a complete of 10 seats. We ordered dinner. The IRCTC dinner particular person advised us the worth of veg thali to be ₹150. We clearly advised him we’ll want the invoice.…— ruchi kokcha (@ruchikokcha) December 9, 2023
The authorities promptly responded to the difficulty. Railway Seva first requested her, “Ma’am, kindly share PNR and mobile number preferably in Direct Message (DM) – IRCTC Official”. This was in reply to her put up. IRCTC later wrote, “Ma’am, thanks for highlighting the matter it is viewed seriously. A hefty penalty has been imposed on service provider. Also, the concerned licensee staff involved in overcharging has been deboarded.”
Ma’am, thanks for highlighting the matter it’s considered significantly. A hefty penalty has been imposed on service supplier . Also, the involved licensee employees concerned in overcharging has been deboarded.— IRCTC (@IRCTCofficial) December 9, 2023
The unique X put up has acquired greater than 398K views inside lower than 12 hours of it being shared. Read how folks reacted under:
Really this can be a good initiative, not many hassle however truly they permit the injustice to proceed however by taking it up you are attempting to get the unsuitable stopped and at the least in future folks will not be robed. 👏👏— ncsukumar (@ncsukumar1) December 9, 2023
Proud of you Ruchi! This is what we’d like as an empowered social media neighborhood! and thanks to the social media administration of @IRCTCofficial for immediate motion. it builds belief …!— Akassh Ashok Gupta (@peepoye_) December 9, 2023
Well performed @ruchikokcha. Only once we voice out the issues the problems will get resolved.
Also because of @IRCTCofficial for taking immediate actions— Vignesh (@visumurugan) December 9, 2023
Bill must be a part of supply and to not ask for it seperately. @IRCTCofficial please implement it.— Rakesh Mishra🇮🇳 (@Rakesh4045) December 9, 2023
Good you requested for invoice. It’s common for them to cheat passengers.
Even TT has a criticism e-book to lodge complain.
You have been conscious u requested however many do not hassle for invoice.— Kanchan Singh (@kanchansingh_23) December 9, 2023
Also Read: Viral Video: Man Treats Street Children To Dinner At 5-Star Hotel, Wins Hearts Online
Source web site: meals.ndtv.com
