New Delhi: A Flipkart buyer from Madhya Pradesh, Souro Mukherjee, expressed disappointment after allegedly receiving an previous and dusty laptop computer as a substitute of the brand new one he ordered throughout Flipkart’s Republic Day sale. Mukherjee, who bought a laptop computer price Rs 1.13 lakh, documented the unboxing course of, capturing the second the supply agent unwrapped a seemingly used laptop computer.
Upon unboxing, Mukherjee found that the laptop computer delivered was a silver mannequin, opposite to the black one he had ordered. Both Mukherjee and the supply agent expressed doubts in regards to the laptop computer getting used. (Also Read: LIC Unveils Jeevan Dhara II: Check Benefits, Features, And More)
The video confirmed a thick layer of mud on the laptop computer’s display and keyboard, indicating that it may not be a brand new product. Furthermore, Mukherjee claimed that the laptop computer was from a special firm and never the Asus mannequin he ordered. (Also Read: Donations For Ram Mandir Now Eligible For Income Tax Deduction)
Flipkart’s Response
Responding to Mukherjee’s publish, Flipkart expressed remorse over the incident and guaranteed him that they might resolve the difficulty.
User’s Reactions
However, different customers on the platform shared comparable experiences of receiving merchandise totally different from what they ordered. Some customers criticized Flipkart for alleged fraudulent practices, citing situations the place return requests have been denied, resulting in additional dissatisfaction amongst clients.
In its response to Mukherjee, Flipkart cautioned in opposition to sharing order-specific or private particulars on social media platforms and urged customers to speak through direct message to make sure the safety of their data.
Meanwhile, different X customers shared their very own experiences and expressed issues in regards to the authenticity of merchandise acquired from on-line platforms. Some customers canceled their orders primarily based on Mukherjee’s publish, highlighting the ripple impact of such incidents on buyer belief.
Source web site: zeenews.india.com
