Are you an everyday consumer of the metro prepare providers in your metropolis? If sure, then here’s what you have to know: Meta-owned WhatsApp Business has joined palms with metro rail service suppliers of assorted Indian cities for a WhatsApp chatbot, utilizing which, clients will have the ability to avail a number of providers from the consolation of their sofa.
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“India’s digital transformation is now making public transport safer, smarter, and more convenient. We are proud that India’s world-class metro services in multiple cities are now integrated to WhatsApp to offer commuters convenience at their fingertips. We would be happy to support other cities, and help digitise train transits on WhatsApp to add value to the lives of daily commuters across the country,” stated Ravi Garg, Business Managing Director, WhatsApp India.
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So, what are the options of this chatbot? These:
(1.) Using this service, folks can ebook, buy, cancel, or top-up their transit tickets. They may even have entry to data on prepare schedule, route maps, fare breakdowns, and extra.
(2.) For now, it’s obtainable to metro commuters in these 4 cities: Bengaluru, Hyderabad, Mumbai and Pune.
(3.) In every metropolis, a consumer can chat with the bot within the native language or English. To activate the chatbot, customers have to ship a message saying ‘Hi,’ to ‘https://wa.me/+918105556677.’
(4.) Once the bot is activated, you’ll be able to acquire a URL from it to ebook the e-ticket. The URL allows end-to-end digital payment-enabled ticket reserving.
(5.) In Mumbai, the e-ticket is to be verified on the Automated Fare Collection (AFC) Gate.
Source web site: www.hindustantimes.com
