Microsoft Teams is experiencing an outage that has blocked entry for some and led to what Microsoft calls “multiple issues” for a lot of customers.
The situation started round 11 a.m. EST Friday and grew quickly in scope, in line with outage tracker DownDetector. Users have complained of an incapacity to entry the service, delays in sending and receiving messages, and points displaying graphics.
Microsoft stated in messages on X, the social community previously generally known as Twitter, that it has recognized “a networking issue impacting a portion of the Teams service” and had moved some companies to backup techniques. At roughly 1:30 p.m. EST, the corporate reported that the backup transition was full for Europe, Africa and the Middle East and that its monitoring techniques have been displaying enhancements.
The firm stated that backup switchovers for North and South America have been ongoing. Outage stories on DownDetector had fallen to virtually half their peak degree as of three p.m. EST however subsequently leveled off, indicating continued points.
Teams is a messaging and videoconferencing app with over 300 million month-to-month common customers as of March, 2023.
X customers primarily based within the U.S. continued to complain about Teams service points, with a number of sarcastically thanking Microsoft for fixing the issue rapidly in areas the place the workday is already over. In a subsequent tweet, Microsoft acknowledged that its backup switchover “did not provide immediate relief to all end users in North and South America regions” however stated its different makes an attempt at mitigation aimed to “reduce customer impact as quickly as possible.”
Microsoft’s public tweets on the topic have pointed to further element out there in a doc posted in an administrative dashboard for Microsoft 365 software program. When requested about that doc, a Microsoft spokesperson on the public relations agency WE Communications stated the corporate’s X posts have been the one data it could share on the topic.
But Microsoft provided a considerably bleaker outlook to its clients in that doc, which was obtained by the Associated Press. The doc detailed roughly a dozen totally different points attributable to the outage, together with incapacity to log into the service, lacking or delayed messages, and incapacity to entry or view pictures, video, audio recordings and different media. In an replace at 4:26pm EST, the corporate stated its efforts to route round issues had led to points with backend components of its system that successfully “throttled” information site visitors.
At 5:02 p.m. EST, Microsoft additionally acknowledged that “many customers remain impacted by this issue” however stated the corporate is seeing “a reduction in errors and an increase in (service) availability.” The firm has additionally stated its working to handle particular failures of Teams capabilities in parallel with its broader community efforts.
According to DownDetector, reported points with Teams have continued to say no however remained nicely above regular ranges as of 6 p.m. EST.
Source web site: www.hindustantimes.com
