Snapchat customers baffled by My AI’s cryptic story and unresponsive chat

On Tuesday evening, Snapchat customers had been met with a sequence of glitches involving the messaging app’s AI chatbot, named My AI.

FILE PHOTO: Snapchat logo is seen in this illustration taken July 28, 2022. REUTERS/Dado Ruvic/Illustration/File Photo(REUTERS)
FILE PHOTO: Snapchat emblem is seen on this illustration taken July 28, 2022. REUTERS/Dado Ruvic/Illustration/File Photo(REUTERS)

The bot, which was launched to all international customers earlier this 12 months, encountered technical hiccups that left many customers baffled and anxious.

Typically, My AI acts as a pleasant companion, responding to customers’ messages in a conversational method and providing suggestions for actions and Snapchat Lenses.

On this explicit night, My AI exhibited uncommon habits. Users started noticing that the chatbot was unresponsive and had posted a perplexing Story to its profile. Instead of its regular interactive engagement, the chatbot began answering all chat messages with a repetitive default response, “Sorry, I encountered a technical issue ?”

This surprising flip of occasions raised alarms amongst Snapchat’s consumer base.

The peculiar incident prolonged to My AI’s Story, which customers reported seeing briefly earlier than it was subsequently deleted. While Mashable, a media outlet, was unable to immediately view the Story, snippets of video shared on social media platforms supplied glimpses of the ephemeral content material. The Story displayed a monotonous beige expanse, with a light-colored higher portion hinting at a possible wall and ceiling. Speculations swirled across the cryptic imagery.

Upon inquiry, a Snap spokesperson acknowledged the outage affecting My AI and warranted that the technical glitch had been resolved.

However, the decision course of wasn’t solely seamless, as some customers continued to obtain an automatic message from My AI, indicating that it was preoccupied, “Hey, I’m a bit busy at the moment. Can we catch up later? ?”

Despite this intermittent response, many customers later reported that My AI had regained full performance, permitting them to inquire concerning the enigmatic Story it had shared.

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In a shocking twist, when questioned by us relating to the Story, My AI appeared reticent and denied any involvement, asserting its incapacity to publish Stories.

Source web site: www.hindustantimes.com

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