Air-travel complaints quadrupled between 2019 and 2022, even with fewer passengers: ‘Just about everything negative got worse’

Consumer complaints about air journey are sky-high — though the variety of folks flying stays beneath the pre-pandemic ranges of 2019, based on a report launched Wednesday.

The quantity of shopper complaints has quadrupled since that yr, when 15,342 grievances had been recorded, based on U.S. Department of Transportation information analyzed by the U.S. PIRG Education Fund, a nonprofit advocacy group. In 2022, there have been 60,732 complaints, pushed by refund woes, cancellations and delays, the report stated.

That…

Source web site: www.marketwatch.com

Rating
( No ratings yet )
Loading...