AT&T says its wi-fi community has been restored after service outage

“We have restored wireless service to all our affected customers,” AT&T mentioned on its web site Thursday afternoon. “We sincerely apologize to them … we are taking steps to ensure our customers do not experience this again in the future.”

AT&T blamed the outage on a software program error, slightly than something malicious. “Based on our initial review, we believe that today’s outage was caused by the application and execution of an incorrect process used as we were expanding our network, not a cyber attack,” the corporate mentioned in a press release.

Earlier, National Security Council spokesman John Kirby mentioned the Federal Communications Commission, the Department of Homeland Security and FBI have been wanting into the outage and the potential for a cyberattack.

Also see: UnitedHealth sees suspected nation-state cyberattack hit its Change Health unit

Shares of AT&T fell greater than 2% on Thursday.

While prospects of Verizon Communications Inc.
VZ,
-0.90%
and T-Mobile US Inc.
TMUS,
-0.30%
additionally flagged service points on Downdetector, these carriers urged that studies from their prospects have been attributable to issues contacting prospects on AT&T’s community.

“Verizon’s network is operating normally,” a spokesperson mentioned. “Some customers experienced issues this morning when calling or texting with customers served by another carrier.”

T-Mobile “did not experience an outage,” a spokesperson there mentioned. “Our network is operating normally.”

Shares of Verizon have been down about 1% in Thursday motion, whereas T-Mobile’s inventory was off fractionally.

Mike Murphy contributed to this report.