Biden administration strikes to guard renters from ‘flawed’ tenant-screening studies

The U.S. federal authorities is directing credit score bureaus to scrub up background test and credit score studies, a transfer that might make it simpler for renters to search out housing.

The Consumer Financial Protection Bureau, the nation’s high client watchdog, lately issued steerage instructing credit-reporting firms to deal with inaccurate background test studies and “sloppy” credit score file-sharing practices.

The CFPB mentioned that background test studies should be “complete, accurate, and free of information that is duplicative, outdated, expunged, sealed, or otherwise legally restricted from public access.”

It additionally mentioned that persons are entitled to get all the data of their credit score file on the time they request it, together with the supply or sources of data, together with the unique supply.

Landlords conduct background checks when renters apply for housing, and employers do in addition to throughout the hiring course of. Inaccuracies about an individual’s credit score historical past, rental historical past, prison convictions, and different particulars can lead to an individual dropping a job alternative or dropping out on housing.

“Inaccurate, incomplete or obsolete information that appears in background screening reports can be really serious for consumers,” a CFPB official advised MarketWatch. “It can mean that rental housing applications are denied, [or] they’d end up paying more for their housing, [or] employment applications can get rejected, [or] people can be passed over for promotions.”

And even when none of that occurs, an faulty or outdated report implies that “consumers spend huge amounts of time and money trying to get things corrected,” the official added. 

The CFPB’s steerage stems from an inquiry the company and the Federal Trade Commission carried out almost a yr in the past that discovered that renters have been having issues with the screening course of to lease a house as a result of it was cumbersome, expensive and rife with inaccuracies. 

After the CFPB and FTC requested for feedback from the general public concerning the tenant screening course of, one regulation agency famous in a public submission that it had “represented hundreds of consumers in 2022 in relation to inaccurate background and tenant screening reports,” with defective data from client reporting businesses inflicting tenants to lose out on housing or change into homeless.

The agency additionally hooked up a number of lawsuits to its remark, together with one from an Arizona public-school instructor who was allegedly denied a number of flats after spending $1,800 on nonrefundable software charges, because of a number of felony drug expenses that have been incorrectly added to a client report as a result of a person with the identical start date and first title had dedicated such crimes. 

The prison information in query concerned a person 1000’s of miles away in Cook County, Illinois.

“Background check and other consumer reporting companies do not get to create flawed reputational dossiers that are then hidden from consumer view,” Rohit Chopra, director of the CFPB, mentioned in a press release. “Background check reports, and all other consumer reports, must be accurate, up to date, and available to the people that the reports are about.”

One credit-reporting firm known as the CFPB’s steerage a welcome growth.

TransUnion
TRU,
+1.06%,
one of many three main credit score bureaus within the U.S., mentioned that it “applauds” the CFPB for the extra steerage. In a weblog publish, TransUnion additionally famous that extra correct background checks assist property homeowners and customers as a result of landlords wouldn’t have to resort to asking for increased safety deposits, or elevating rents, to guard their property. 

Equifax
EFX,
+0.14%
and Experian didn’t reply instantly to a request for remark. Consumer reporting firms, such because the credit score bureaus, are required by the Fair Credit Reporting Act to offer correct data to customers.

One landlord foyer group highlighted the hyperlink between the CFPB steerage and offering higher entry to rental housing.

“The National Rental Home Council acknowledges the need to ensure all residents receive the quality living experience they deserve,” David Howard, CEO of the National Rental Home Council, which represents the single-family rental trade, advised MarketWatch.

“At a time when access to quality, affordably-priced housing has never been more important, NRHC encourages policymakers at all levels to work with single-family rental home providers to alleviate current and future housing supply challenges and address the needs of residents,” he added.

— Emma Ockerman contributed to this report.

How have background checks or credit score studies affected your life? If you’d wish to share your expertise, write to readerstories@marketwatch.com. A reporter could also be in contact.

See additionally: Biden takes new steps to guard renters — together with serving to them repair defective tenant-screening studies

Source web site: www.marketwatch.com

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